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We’ve introduced a new way to contact the practice

Anima is now live! From 7th July 2026, you can submit requests online via our website or call the practice and select Option 1 to speak with Andi, our virtual assistant.

Our online form may look different and you will be asked a few more additional questions to help us better understand your needs and direct your request appropriately.

Visit our Anima FAQs page for more information.

Chaperones

We pride ourselves in maintaining professional standards. For certain examinations during consultations an impartial observer (a “chaperone”) will be required.

This impartial observer will be a practice nurse or health care assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a nurse in unavailable at the time of your consultation then your examination may be re-scheduled for another time.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations.
  • Acknowledges a patient’s vulnerability.
  • Provides emotional comfort and reassurance.
  • Assists in the examination.
  • Assists with undressing patients, if required.

Page published: 18 February 2025
Last updated: 18 February 2025