Healthwatch Norfolk- Experiences of Rehabilitation in Norfolk’s Community Hospitals Survey
Healthwatch Norfolk is the independent voice for patients, service users and Carers in the county. We use feedback from people…
Our practice now uses Clinical Note Support (AI). Further information can be found at www.kinderintelligence.com/copy-of-change
The pathology department located at the Norfolk and Norwich University Hospital, which tests blood and other samples from GP practices across Norfolk and Waveney, has been experiencing delays since 29th July 2025, due to a change in IT system. Systems are now fully up and running. However, disruption caused by the digital switch-over is leading to delayed reporting of some non-urgent results to GP practices.
If you are waiting for the results of a test you have had, you may have to wait longer than normal for this to be reported. Please bear this in mind if chasing routine samples but do contact the practice if you have an urgent or worsening problem.
We are sorry for any inconvenience caused by these delays. The pathology and IT teams are working hard to rectify the issues and deal with the backlog of testing.
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Planning Permission Granted for New Modular Unit at Theatre Royal Surgery
We’re pleased to let you know that planning permission has now been granted by Breckland Council for a new modular building to be installed at Theatre Royal Surgery. This will provide additional space to support our team in delivering care, following the closure of Toftwood Medical Centre.
The new unit will be located in our existing car park and will include three consultation rooms, a waiting area, and a WC. We expect it to be in place and ready for use by the end of August 2025.
We understand that the past few months have been a period of adjustment, and we want to thank all our patients for your patience and support. In the meantime, we’re continuing to run extra clinics on Saturdays and offer more remote appointments during the week to help improve access to care.
We’ll keep you updated as work progresses.
— Theatre Royal Surgery Team
Summer Newsletter
We are pleased to share the Summer Edition of our Newsletter with you here
Healthwatch Norfolk is the independent voice for patients, service users and Carers in the county. We use feedback from people…
Healthwatch Norfolk is the independent voice for patients, service users and carers in the county. We gather people’s views of…
Healthwatch Norfolk is the independent voice for patients, service users and carers in the county. We gather people’s views of…
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