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Please note that the surgery will be closed on Monday 4th May for the Early May Bank Holiday.
Our opening hours over the bank holiday period are as follows:
If you need urgent medical assistance while the surgery is closed and cannot wait until we reopen, please call NHS 111.
We are committed to providing a safe, supportive, and respectful environment for our patients and staff.
We understand that accessing healthcare can sometimes be stressful. However, abusive, aggressive, or disrespectful behaviour towards our staff or other patients will not be tolerated, in line with NHS zero‑tolerance guidance. This includes verbal abuse, threats, harassment, or inappropriate behaviour, whether in person, by phone, or online.
Our team is here to help and will always treat patients with courtesy and respect. In return, we ask that patients communicate with staff in a respectful and considerate manner. Incidents of unacceptable behaviour may be recorded and could result in further action being taken, including removal from the practice list where appropriate.
Thank you for helping us maintain a safe and welcoming environment for everyone.
The practice has recently purchased three large concrete planters for the front car park, and we are reaching out to our community for help. We are looking for volunteers who would like to assist with planting, decorating, and maintaining the planters throughout the year.
Whether you’re an experienced gardener or simply enjoy getting your hands dirty, we’d love to welcome you to support the practice in this small but meaningful project.
If you’re interested in helping, please get in touch with the team.
We are pleased to share the Spring Edition of our Newsletter with you here
The modular unit at Theatre Royal Surgery has been in place since Monday 23rd February 2026 and forms an integral part of our surgery premises. It provides additional space for our team, supporting the continued delivery of safe, effective, and high‑quality care for our patients following the closure of Toftwood Medical Centre.
Located within the existing car park, the modular unit includes three consultation rooms, a waiting area, and toilet facilities.
Patients may be directed to this area for their appointment; it is identified as Waiting Room 4 when checking in.
We recognise that recent changes have taken time to adjust to and would like to thank patients for their ongoing patience and support. To help maintain access to appointments, we continue to offer additional Saturday clinics and increased availability of remote appointments during the week.
Healthwatch Norfolk is working with Norfolk and Waveney Integrated Care Board to understand how people feel about the increasing use…
📅 Date: Tuesday 17th February 2026🕙 Time: 10:00am – 3:00pm📍 Location: Dereham Town Football Club We are pleased to share,…
Healthwatch Norfolk, in partnership with Norfolk County Council’s Public Health teams, is seeking local views on two areas of wellbeing: NHS…
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