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We’ve introduced a new way to contact the practice

Anima is now live! From 7th July 2026, you can submit requests online via our website or call the practice and select Option 1 to speak with Andi, our virtual assistant.

Our online form may look different and you will be asked a few more additional questions to help us better understand your needs and direct your request appropriately.

Visit our Anima FAQs page for more information.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Related information

Accessing your GP health record

Page published: 3 July 2023
Last updated: 10 July 2024