In some circumstances it is possible for you to self-refer to a free service without needing to see your GP first.


Integrated Therapy Partnership provides NHS musculoskeletal services to people living in Norwich and South Norfolk.  It is a collaborative service run by Norfolk Community Health and Care, AHP Suffolk and Global Diagnostics.

The physiotherapy service is GP directed and is available to self-refer online by visiting or by telephoning 03330 433 966.

Termination of Pregnancy

Our patients will now be signposted to the British Pregnancy Advisory Service (BPAS) for support with termination of pregnancy.  They have over 40 clinics across England, Wales and Scotland; the nearest to Dereham being BPAS Norwich, Turnstone Court, Norwich Community Hospital, Bowthorpe Road, Norwich, NR2 3TU.  For advice and appointments call 03457 30 40 30.  The service does not require a letter from your GP but you will need your NHS number, feel free to contact the surgery to obtain this information if you are unsure.

For more information on the service provided, visit the website here.

Mental Health and the Wellbeing Service 

The Wellbeing Service offers a range of psychological therapies to help with mild to moderate stress, anxiety and depression.

As it is an NHS service it is free to access.

Wellbeing Norfolk and Waveney has a wide variety of resources to help you here.

You can obtain free and confidential support and can self-refer via the website above or by telephoning 0300 123 1503.

Need urgent help? The Wellbeing Service is not for patients in a crisis or emergency situation, if you need emergency services please dial 999.  If you are in a crisis, experiencing feelings of despair or are feeling suicidal contact the samaritans on 116 123. Alternatively if you are already under a mental health service you may have been given an out of hours number, you can call this.

First response is a 24/7 helpline offering immediate advice and support for people with mental health difficulties.  If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health you can call the helpline on 0808 196 3494.  The helpline is available to all members of the public, regardless of whether you are under an existing mental health service. 

Your call will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support that you need.

If you would prefer that the person answering your call does not see your telephone number, you can turn off your caller ID in your phone's settings.

Norfolk's Living Well Service

There are hundreds of venues all over Norfolk and Waveney ready to support you to make positive changes to your lifestyle.  From quitting smoking to losing a bit of weight, you will soon be on the road to a happier, healthier you.

Further information is available on their website here.

Sexual Abuse Counselling

The Rowan Project is a new service offering counselling to those impacted by sexual abuse, including current, historical and/or childhood sexual abuse.
The Rowan Project are a firmly established Domestic Abuse Charity and are aware of the close links between the two types of abuse.
The service is available to everyone aged over 16 and up to 18 sessions of counselling remotely via phone or Zoom due to current COVID guidelines. Self-referral can be made over the phone or alternatively, if you would prefer, via email.

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