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Welcome to Theatre Royal Surgery

Download our Spring 2021 Newsletter by clicking here.

Rapid Lateral Flow Test Kits

If you have been advised to collect a Covid-19 Lateral Flow Test Kit from our address please be aware that these need to be collected from Theatre Royal PHARMACY and not from the surgery reception desk.
Thank you for your understanding.
If you do not have coronavirus symptoms then you can order a rapid lateral flow testing kit. Around 1 in 3 people with coronavirus do not have symptoms but can still infect others. Getting tested regularly is the only way to know if you have the virus. The rapid test kits will give you a result in 30 minutes and do not need to be sent to a lab. You can do a test either at home or at a rapid lateral flow test site. Anyone in England who does not have symptoms of COVID-19 can now get regular rapid lateral flow tests to check for Coronavirus.
How to get regular rapid tests
Go to a test site
You can go to a rapid lateral flow test site to get a rapid test.
If you go to a test site:
- you may need an appointment, so check before you go
- a trained helper might be able to help you do the test
- you'll get a text or email with the result when it's ready
Find your nearest rapid lateral flow test site:
Get a test to do at home
You can get rapid tests to do at home.
You can collect up to 2 packs of 7 tests from a local pharmacy or test site:
- find a pharmacy where you can collect rapid tests:
- find a test site where you can collect rapid tests: https://find-covid-19-rapid-test-sites.maps.test-and-trac...
You can get a pack of 7 tests sent to your home. Order rapid lateral flow home test kits on GOV.UK:
If you do tests at home, you'll need to report your results online or on the phone.
School, college and nursery testing
If you attend or work at a school, college or nursery you can get rapid tests through your school, college or nursery.
If you're in a childcare or support bubble with someone who attends or works at a school, college or nursery, you can get a rapid test at a rapid lateral flow test site or order tests to do at home.
You're advised to do a test twice a week.
Primary school-age children and younger do not need to test.
Employee and university testing
Some employers and universities offer rapid tests. Ask your employer or university if they provide rapid tests.

COVID-19 Vaccinations

As you are aware the Covid vaccination for the Over 80's and Care Home residents is currently underway and all local practices are working together to deliver this.
We have 2500 people locally who are over 80, so please rest assured you will be contacted, but not everyone will be able to have the vaccine at the same time.
Please don't be alarmed if you have not yet received a call, or you find out that a friend or neighbour has had their vaccine and you haven't. This is a very complex program and we ask for your patience - you will be contacted by a booking hub to book your appointment when clinics are available.
All local practices, including ours, continue to take calls for other medical conditions in the usual way, but our receptionists will not be able to tell you anything with regards to the next vaccination dates. Please wait to be contacted to book your appointment.

As well as being offered vaccination appointments at local GP practices and community hubs, patients aged 70+ and 80+ (and health and care frontline staff) are now receiving letters from NHS England inviting them to use the national booking system for an appointment at Castle Quarter in Norwich.

If you:

1)   Have already had a first vaccination and been given an appointment for a second vaccination then please keep this appointment and attend the same place where you had your first vaccination.

2)   Have a confirmed appointment with your local GP practice or community hub for a first vaccine then please keep this appointment and ignore the letter sent by NHS England.

3)   Have received a letter from NHS England offering you an appointment at Castle Quarter in Norwich and have not previously been offered an appointment from your GP practice or a community hub then you can choose to either:

a)   Book a vaccination at Castle Quarter through the national appointment system using the telephone number and website address provided in the NHS England letter


 b)   Wait until a local GP Practice or community hub contacts you with an appointment.  You shouldn’t have to wait too long as this process is underway.

We apologise for any confusion and thank you for your patience.

Update as of 04 February 2021:

Please be advised that we will be forwarding an NHS message with information to all of our patients over the age of 50 or that are classed as clinically extremely vulnerable regarding the COVID vaccination programme.
This information will come in the form of a text message if we hold a mobile number on your record or via a letter if we do not have a mobile number for you. The information will contain a link to a website regarding the vaccination programme and we would like to reassure you that these messages have been sent by the surgery on behalf of the NHS and it is safe to open the link.
Messages with the information will be rolled out over the next few days.

Mental Health and Domestic Abuse Support

First response is a 24/7 helpline offering immediate advice and support for people with mental health difficulties.  If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health you can call the helpline on 0808 196 3494.  The helpline is available to all members of the public, regardless of whether you are under an existing mental health service. 

Your call will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support that you need.

If you would prefer that the person answering your call does not see your telephone number, you can turn off your caller ID in your phone's settings.

You Are Not Alone - No child or adult should be made to feel unsafe.  Everyone has the right to be safe from harm and abuse and everyone has a role to play in safeguarding - especially during the COVID 19 Pandemic.  Vulnerable children and adults may be particularly isolated at the moment meaning that family, community and professional networks that they usually rely on may not be available or might be hard to access.  At the same time, living under the current circumstances may increase the pressures that contribute to abuse and neglect or allow it to go unseen.  Everybody plays a vital role in keeping children and adults safe.  Recognising signs of potential harm or abuse and knowing what to do if you have a concern can make a real difference.  Abuse and neglect can fall under a number of categories including domestic, physical, psychological and/or emotional, economic or sexual.  Although not exhaustive, some signs to look out for include; unusual injuries (including bruises, burns, fractures, bite marks or signs of self-harm), consistently poor hygiene, poor living conditions, or inappropriate clothing, communicating aggressively or unusual sexual language, appearing withdrawn, guarded, anxious or frightened (particularly around certain individuals), hearing or seeing shouting, violence or intimidation, adults keeping children, or adults in need of support from view and unsupervised children visiting a house where only adults live.

If you have any concerns that you or someone you know is experiencing any form of abuse or neglect, the NHS website has lots of advice which can be accessed here and a help page for people who have been sexually assaulted or raped which is accessible here.  The 24 hour helpline is a freephone number available 24 hours a day 7 days a week and can be accessed by phoning 0808 2000 247.  If there is an immediate risk of harm to someone, or if it is an emergency, always dial 999.  Finally the Government website has a detailed webpage here where you can find out how to get help if you or someone you know is a victim of domestic abuse.  The page also details the "ANI" (pronounced like the name Annie) scheme which stands for Action Needed Immediately and is a scheme in participating pharmacies designed for those experiencing domestic abuse and in need of immediate help.  If a pharmacy has the Ask for ANI logo displayed it means that they are ready to help - a private space will be offered and a phone provided and they will ask if you need support from the police or other domestic support services.

Musculoskeletal Services

As of 01 July 2020 patients can now book directly into our Musculoskeletal assessment clinics.  These are run by Specialist Physiotherapists and provide rapid access to assessment and advice for anyone suffering with joint pains or injury.

They can provide you with information and guidance on how to manage your condition as well as exercise and treatment advice.  They will be able to liaise with GPs if required or refer on to other services if they feel it is appropriate.

For more information or to book an appointment simply contact your practice.

Cancer Services

If you need to access support services for cancer, especially during these challenging times, please click here

NHS Norfolk and Waveney cancer services would like your feedback on your experience of cancer services during the COVID-19 pandemic. Your feedback will help us to improve our services. Here is the link Thank you for your help.

Ultrasound Guided Steroid Injections at the Norfolk and Norwich Hospital

Radiology have not been able to provide an image guided steroid injection service due to the Covid-19 pandemic and the subsequent national guidance from multiple specialist bodies. This will remain the status quo for the foreseeable future.

GP Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)

Our practice is supporting vital Coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.  For further information please see the "Practice Policies" section of our website.


We would like to inform our patients that both routine and urgent appointments are still going ahead.  Unless you are otherwise informed please attend all scheduled appointments as normal.  Please ensure when visiting the surgery that you follow strict social distancing procedures and wear a face covering at all times.  Please ensure that you do not attend the surgery if you or anyone in your household has symptoms of the Coronavirus.  

We would like to thank you for your help in this difficult time.


Our Surgery

Theatre Royal Surgery takes pride in offering the highest standard of patient-centred healthcare.

We offer clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations as well as online access enabling patients to book certain types of appointment and order repeat medication. 

Theatre Royal Surgery is a teaching practice and works with the UEA Medical School providing tuition to first year medical students.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu at the top of this page or under useful features located at the bottom of the site.

We welcome feedback about our practice and the new website so please don't hesitate to get in touch and give us your views.

(Site updated 26/04/2021)
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